Remaining Qwest Wireless Phone Customers Must Switch to a New Wireless Provider by Oct. 31

Video: Switching to Verizon Wireless is as Easy as 1-2-3

DENVER, Oct. 22, 2009 – Qwest will discontinue Qwest Wireless cellular phone service on Oct. 31, 2009, and is encouraging remaining Qwest Wireless customers to switch to a new wireless provider in advance of the Oct. 31 shutdown. Customers who do not transition to a new wireless service provider by Oct. 31 will have their Qwest Wireless service disconnected, and will forfeit their Qwest Wireless phone number.

Key Facts:

• Qwest Wireless phone numbers are portable until Oct. 31. Customers who switch to a new service provider by Oct. 31 will be able to port their wireless phone numbers to that new provider.

• Qwest Wireless customers who do not switch their wireless service to another carrier by Oct. 31 will have their service disconnected, and will not be eligible to port their Qwest Wireless telephone number to another provider.

• There is no early termination fee when disconnecting Qwest Wireless service.

• Qwest has provided Qwest Wireless customers multiple notifications to transition their wireless service to another wireless provider.

• Qwest is an authorized agent for Verizon Wireless. Qwest Wireless customers who select Verizon Wireless as their provider can take advantage of combined billing and exclusive handset offers from Verizon Wireless.

• For more information about switching from Qwest Wireless service, visit http://www.qwest.com/wirelessfaq, or call 1 800-516-0669, or visit one of the many Qwest Solution Centers (www.qwest.com/stores).

• SPECIAL CONSIDERATION: Online and phone orders for Verizon Wireless handsets can take up to two business days to ship. Expedited shipping service is available. Qwest recommends that Qwest Wireless customers switching to Verizon Wireless in the final days before the shutdown visit a Qwest Solutions Center or a Verizon Wireless retail store to avoid an interruption in wireless phone service, as all Qwest Wireless service will be disconnected after Oct. 31.

• NOTE: The shutdown only impacts Qwest Wireless cellular phone service, and will have no impact on Qwest high-speed Internet home wireless networks.

 

Additional Resources:

• Download a fact sheet for more information.

• Click here to view a brief video with more information about switching to Verizon Wireless.

• Verizon Wireless phones and plans: www.qwest.com/offer 

• Qwest Wireless transition FAQs: www.qwest.com/wirelessfaq

• Para mas información en Español: www.qwest.com/espanol, 1 866-961-2653

About Qwest:
Customers coast to coast turn to Qwest's industry-leading national fiber-optic network and world-class customer service to meet their communications and entertainment needs. For residential customers, Qwest offers a new generation of fiber-optic-fast Internet service, high-speed internet solutions, as well as home phone, Verizon Wireless, and DIRECTV® services. Qwest is also the choice of 95 percent of Fortune 500 companies, offering a full suite of network, data and voice services for small businesses, large businesses, government agencies and wholesale customers. Additionally, Qwest participates in Networx, the largest communications services contract in the world, and is recognized as a leader in the network services market by a leading technology industry analyst firm.



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